New Patient Information
We welcome you to Low Country Cancer Care. We serve Savannah, Georgia and the surrounding areas of Waycross, Alma, Hinesville, Pooler, Statesboro, Vidalia and Okatie, South Carolina as an outpatient treatment clinic for patients diagnosed with cancer and blood disorders. Our Board-certified providers are committed to providing quality, evidence-based medical oncology and hematology care.
Our providers and staff offer a full range of exceptional medical oncology and hematology services and deliver care that is of the highest quality and customized for the needs of each patient.
New Patient Appointments
Our services are available to all who seek them. You may become our patient through a physician’s referral or transfer. We welcome the opportunity to provide second opinions because an initial diagnosis can be stressful and we strive to keep waiting times for appointments to a minimum. Be assured that our providers will do their very best to help you. For new patient appointments, please consult your primary care provider or specialty provider for a referral or call our office to request an appointment.
Below are documents for new patient registration. Please print and fill out the necessary forms and bring them to your first office visit.
New Patient Documents (Spanish)
Release of Patient-Identifiable Health Information
Co-payments are expected before services are rendered.
What to Expect During Your First Visit
You should plan to arrive at least 15 minutes before your scheduled appointment. This will allow time to establish both your medical record and your patient account.
To better serve you during your visit, we ask that you bring a list of your medications, prior illnesses, previous surgeries and current allergies. Always bring your insurance card, and let us know whenever you change your address, telephone number, employment, marital status or insurance. We accept most major insurance plans.
We make every effort to remain on schedule; however, it is sometimes necessary to meet the needs of hospital or emergency patients. We ask for your patience and understanding should your appointment be delayed.
During your initial office visit, you will have the opportunity for an open conversation with your physician. You will learn about your treatment options, what is involved with each, any potential side effects and how our team will guide and support you. If you can, bring someone with you such as a family member or friend to be another set of ears in the room. In addition to providing emotional support, they can help you remember what the physician says, take notes for you and remind you of key questions that you want to ask.
When You’re Unable to Keep Your Appointment
Please notify us at least 24 hours in advance if you cannot keep your appointment. We understand that emergencies can occur prior to your appointment, so please let us know as soon as possible if you cannot keep your appointment.
In some circumstances, you may be charged for not keeping an appointment.
Urgent Medical Need
If you are experiencing a life-threatening emergency, please call 911. The hospital will contact us.
If you develop an acute medical problem which is not an emergency, but needs urgent attention, please call the office and we will work you into the schedule as soon as possible. There may be a delay after you arrive, but you will be seen.
After Hours
Our physicians see office patients between 8:30 a.m. and 5:00 p.m. Monday through Friday. They rotate on-call schedules during evenings and weekends. If you have an urgent medical need after hours, call the office. Our answering service will forward your information to the on-call physician. If the physician does not call you back within 20 minutes, please call the answering service again. Continuity of care is always maintained under the direct supervision of your physician.
Patient Phone Calls
When you call, you will be directed by our phone system to the appropriate clinical area. If the clinical staff is either on the phone or caring for patients in the office, you will be connected to the voicemail system. Please speak clearly and slowly and leave a detailed message.
Please have your questions ready so that our clinical staff may address all your issues in a single call. Don’t be concerned if your call is not returned until the end of the day. The clinical staff returns every voicemail or message before the office closes, at a time when they can give you their full and uninterrupted attention.