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Your Initial Visit

You should plan to arrive at least 15 minutes before your scheduled appointment. This will allow time to establish both your medical record and your patient account. Please make sure you have all the necessary information with you, including:

  • All insurance cards
  • Your social security number
  • Your driver’s license
  • List of current medications
  • Medical records, i.e. scans, test results, laboratory results from referring physician
  • New Patient Information packet

The Patient Registration Package and Patient Consent Form may be found on our website and printed out through the above links. Make sure you bring your completed patient forms with you to your appointment.

Co-payments or any co-insurance payments are expected before services are rendered.

Subsequent Visits

Please notify our receptionist of any change in your registration information. This includes:

  • Any change in insurance coverage or carriers
  • Address and telephone changes

Incorrect insurance information will delay benefits due to you and the practice under your policy.

An incorrect phone number and address will make it impossible to reach you with test results or to notify you of any change in appointment time.

Occasional Delays

We make every effort to remain on schedule; however, it is sometimes necessary to meet the needs of hospital or emergency patients. We ask for your patience and understanding should your appointment be delayed.

Designate a Key Contact (Friend or Family Member)

You may want to talk to with your family and friends to identify someone who can accompany you to your first visit to help with the completion of paperwork, meet your physician, and take notes about treatment options and future visits.

Naturally, you will be anxious during your first few visits, but we are confident you will find our team of physicians, physician assistants, nurses, and staff to be your extended family as well. Having one friend or family member accompany you from time to time gives you added support and confidence.

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INFORMATION FOR OUR PATIENTS ABOUT COVID-19 (Coronavirus)

Despite the many challenges of this COVID-19 pandemic, we remain open and fully dedicated to safely and responsibly serving our cancer and hematology patients with exceptional care. The safety and well-being of our patients, physicians, nurses and other team members is our top priority.
  • Until further notice, we are requesting that no visitors enter our clinics, except for caregivers who assist patients with transport, translation or other personal needs.
  • Everyone entering our clinic locations is asked to wear a protective face mask or face covering. Our staff members are wearing masks as well.
  • Upon arrival, we will take your temperature and ask a series of questions to identify anyone who may have been exposed to COVID-19 or who has signs and symptoms of respiratory illness.
As always, we thank you for entrusting your care to us.